Airbnb vs. Vrbo: Which Vacation Rental Platform Is Best for Travelers in 2024?

Last Updated Apr 25, 2025

Airbnb and Vrbo both offer unique advantages for traveling with pets, but Airbnb provides a wider range of pet-friendly listings, including entire homes and unique accommodations that cater to various pet needs. Vrbo often features larger properties, ideal for travelers seeking spacious vacation homes suitable for pets, especially in family-oriented destinations. Choosing the right platform depends on your specific pet travel requirements, such as property type, location, and available pet amenities.

Table of Comparison

Feature Airbnb Vrbo
Property Types Homes, apartments, unique stays Entire vacation homes only
Booking Fees Service fee up to 14.2% Lower, varies by booking
Guest Reviews Verified guest reviews Guest reviews available
Cancellation Policy Flexible to strict, host-defined Varies, often stricter
Search Filters Extensive filters, including amenities & experiences Standard filters focused on home features
Global Reach Over 220 countries and regions Primarily US, Europe, Canada
Mobile App Ratings 4.8/5 on App Store 4.6/5 on App Store
Best For Unique stays, local experiences, diverse options Family vacation homes, privacy, traditional rentals

Airbnb vs Vrbo: Key Differences Explained

Airbnb and Vrbo cater to different traveler preferences, with Airbnb offering a wide variety of short-term rentals including shared spaces and unique stays, while Vrbo specializes in vacation homes suitable for families or larger groups. Airbnb provides a more diverse selection of listings worldwide, supported by extensive user reviews and a user-friendly app, whereas Vrbo emphasizes property owner verification and fewer, high-quality listings. Pricing structures differ as Airbnb charges service fees to both guests and hosts, while Vrbo typically charges higher booking fees to travelers but offers simpler refund policies.

Pricing Comparison: Airbnb or Vrbo?

Airbnb typically offers a broader range of pricing options, including budget-friendly stays and luxury rentals, making it versatile for various travelers. Vrbo often features more detailed fee breakdowns and tends to have higher average nightly rates but fewer hidden fees, which can make overall costs more predictable. Both platforms charge service fees, but Airbnb's fees vary based on booking conditions, while Vrbo's fees are usually calculated as a percentage of the total rental amount.

Accommodation Types on Airbnb and Vrbo

Airbnb offers a diverse range of accommodation types including private rooms, entire homes, shared spaces, boutique hotels, and unique stays like treehouses and castles, catering to solo travelers and large groups alike. Vrbo specializes primarily in entire vacation homes, such as beachfront villas, mountain cabins, and family-friendly condos, emphasizing privacy and space for families or larger parties. Both platforms provide customizable filters to help users find suitable accommodation based on amenities, location, and group size.

Booking Process: A Step-by-Step Comparison

Airbnb's booking process involves searching listings, selecting dates, and either instant booking or sending a reservation request depending on the host's settings, with integrated messaging for communication. Vrbo offers a simplified search interface with filters tailored to vacation rentals, requiring guest approval by hosts before confirmation, often emphasizing larger properties ideal for families. Both platforms provide secure payment methods and user review systems that aid travelers in making informed decisions efficiently.

Service Fees and Hidden Costs

Airbnb typically charges a service fee ranging from 5% to 15% of the booking subtotal, which can increase the total cost, while Vrbo's service fees usually range between 6% and 12%, often appearing more transparent during checkout. Both platforms may have cleaning fees and local taxes that add to the final price, but Airbnb tends to display these costs earlier in the booking process compared to Vrbo. Travelers should carefully review fee breakdowns on both sites to avoid unexpected expenses and ensure accurate budgeting for their stay.

Cancellation Policies: Flexibility and Restrictions

Airbnb offers a range of cancellation policies from flexible to strict, allowing hosts to set terms that vary from full refunds within 48 hours of booking to partial refunds closer to the stay date. Vrbo also provides different cancellation options but typically enforces stricter policies, often requiring payments closer to the booking date with limited refund opportunities. Travelers seeking maximum flexibility may prefer Airbnb's varied cancellation tiers, while Vrbo's policies often suit those confident in their travel plans.

User Experience and App Features

Airbnb offers a more intuitive user interface with seamless navigation, extensive review systems, and integrated experiences like local tours, enhancing overall user engagement. Vrbo specializes in vacation home rentals, providing detailed filter options for amenities, family-friendly stays, and larger properties, catering to travelers seeking spacious accommodations. Both apps include secure payment gateways and 24/7 customer support, but Airbnb's app consistently ranks higher in personalized recommendations and in-app messaging features.

Host and Guest Support Comparison

Airbnb offers 24/7 customer support with a strong emphasis on both host and guest protection, featuring a comprehensive resolution center and host guarantee program covering up to $1 million in damages. Vrbo provides dedicated host support and a straightforward guest dispute resolution system, backed by a Book with Confidence Guarantee that includes payment protection and reimbursement for eligible cancellations. Hosts on Airbnb benefit from extensive community resources and timely assistance, while Vrbo prioritizes personalized support and clear communication channels for resolving booking issues.

Safety Measures and Trustworthiness

Airbnb and Vrbo prioritize safety through verified user profiles, secure payment systems, and 24/7 customer support to handle emergencies and disputes. Airbnb's Host Guarantee offers up to $1 million in property damage protection, while Vrbo provides a Book with Confidence Guarantee covering unresolved issues. Both platforms implement strict review policies and include detailed listing information to enhance trustworthiness and ensure travelers feel secure booking accommodations.

Which Platform is Better for Your Next Trip?

Airbnb offers a wider variety of unique stays, from city apartments to treehouses, appealing to travelers seeking diverse experiences and local immersion. Vrbo specializes in whole-home rentals, making it ideal for families and large groups looking for spacious accommodations and privacy. Consider your trip size and preferences: choose Airbnb for flexible options and community vibes, or Vrbo for dedicated vacation homes with family-friendly amenities.

Airbnb vs Vrbo Infographic

Airbnb vs. Vrbo: Which Vacation Rental Platform Is Best for Travelers in 2024?


About the author.

Disclaimer.
The information provided in this document is for general informational purposes only and is not guaranteed to be complete. While we strive to ensure the accuracy of the content, we cannot guarantee that the details mentioned are up-to-date or applicable to all scenarios. Topics about Airbnb vs Vrbo are subject to change from time to time.

Comments

No comment yet